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Privacy Policy

Privacy Policy for Nuvrelle

 

Last Updated: 7 August 2025

 

1. Introduction

 

Welcome to Nuvrelle ("we", "us", "our"). We are committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect the personal data you provide when you use our website, nuvrelle.co.uk (the "Site"), or purchase our products.

This policy has been written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Who We Are

 

This website is operated by [Yavselon It Consultancy Ltd.], trading as Nuvrelle.

For any data protection inquiries, you can contact us at:

  • Email: info@nuvrelle.co.uk

  • Address: C4, Bouverie House Business Centre, 16 Bouverie Place, Folkestone, Kent, England, CT20 1AE

 

3. The Data We Collect About You

 

We may collect, use, and store different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: Includes first name, last name, and title.

  • Contact Data: Includes billing address, delivery address, and email address.

  • Financial Data: We do not store your full payment card details. All payments are processed securely by our third-party payment processors (e.g., [List your payment processors, e.g., Stripe, PayPal, Shopify Payments]).

  • Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.

  • Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.

  • Usage Data: Includes information about how you use our website and products.

  • Marketing and Communications Data: Includes your preferences in receiving marketing from us.

 

4. How We Use Your Personal Data

 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To fulfil a contract: To process and deliver your order, including managing payments and handling returns.

  • For our legitimate interests: To manage our business, improve our website, prevent fraud, and keep our records updated.

  • With your consent: To send you direct marketing communications via email. You have the right to withdraw consent at any time.

  • To comply with a legal obligation: For example, for tax or accounting purposes.

 

5. Data Sharing and Third Parties

 

We will never sell your personal data. We may have to share your data with trusted third parties to run our business and provide our services, including:

  • Payment Processors like [e.g., Stripe, PayPal] to securely handle payments.

  • Delivery Companies like Royal Mail to ship your order.

  • E-commerce Platform Providers like [e.g., Shopify, Squarespace, WooCommerce] who host our website.

  • Professional advisers including lawyers, bankers, and accountants.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

 

 

6. Data Security

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We use SSL (Secure Sockets Layer) technology to encrypt data sent to and from our website.

 

 

7. Data Retention

 

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

8. Your Legal Rights

 

Under UK data protection law, you have rights over your personal data, including:

  • The right to access: You can request a copy of the personal data we hold about you.

  • The right to rectification: You can request that we correct any inaccurate or incomplete data.

  • The right to erasure: You can ask us to delete your personal data where there is no good reason for us continuing to process it.

  • The right to restrict processing: You can ask us to suspend the processing of your personal data.

  • The right to data portability: You can request the transfer of your data to you or a third party.

  • The right to object: You can object to us processing your data for direct marketing purposes.

To exercise any of these rights, please contact us at info@nuvrelle.co.uk.

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues (www.ico.org.uk).

 

9. Cookies

 

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use, you may wish to create a separate Cookie Policy page.

 

10. Changes to This Privacy Policy

 

We may update this policy from time to time. Any changes will be posted on this page, so please check back frequently.